SDG 8 In Number

Number of employees

3.760

Number of academic staff

1.950

University expenditure (IDR)

1.850.122.866.706

Number of students

27.604

Number of students with work placements for more than a month

12.832

Number of employees on contracts of over 24 months

3.760

8.2.8 Employment Practice Appeal Process

Appeal Mechanism for Employee Rights and Compensation

One of the recurring issues in the workplace is the lack of a transparent appeal process for employees when facing matters related to their rights or pay. Without an official channel, employees are vulnerable to unfair treatment and may lose the opportunity to advocate for their entitlements. Recognizing this, Universitas Sebelas Maret (UNS) emphasizes its commitment to protecting workers’ rights through fair, transparent, and accountable employment policies.

UNS employees have the opportunity to submit appeals, consultations, or claims directly regarding employment rights, including pay, through the Subdirectorate of Career Implementation and Administration and the Subdirectorate of Evaluation and Remuneration. The Subdirectorate of Evaluation and Remuneration and the Subdirectorate of Human Resources provide an online platform where all UNS employees can view the calculation of their monthly remuneration https://remunerasi.uns.ac.id/web/ . Appeals and consultations regarding remuneration or other human resource matters can be submitted through the system by logging in and sending a message to the respective subdirectorates via https://remunerasi.uns.ac.id/web/hubungi. Alternatively, employees may also meet directly with staff from both subdirectorates for face-to-face consultations. This process allows employees to raise objections, questions, or disputes related to compensation and other employment matters, ensuring that employees’ rights are addressed fairly and transparently. UNS is committed to providing a clear and accessible mechanism for all employees to resolve any issues related to their employment rights.

Additionally, UNS has an official process in place for employees to pursue administrative action if they are not satisfied with any decision made. This is regulated under UNS Rector Regulation No. 26 of 2021, which outlines the guidelines for Enforcing Discipline for Employees, specifically in Chapter IV, Articles 18–22. The forms of administrative action include:

  • Objection – submitted in writing to the superior of the authorized disciplinary officer (Article 21) within 14 working days after receiving the decision.
  • Administrative appeal – submitted by the Personnel Development Officer (Article 20, paragraph 2).
  • The superior of the authorized disciplinary officer is obliged to provide a decision on the objection within 21 working days (Article 22, paragraph 3).

Through this, UNS ensures a formal, transparent, and accountable channel for employees to submit objections or defend their rights in the disciplinary enforcement process.

Looking forward, UNS is committed to strengthening this appeal process by developing a more responsive monitoring system, providing digital reporting channels, and ensuring that evaluations are conducted periodically with the involvement of independent parties when necessary. With these steps, UNS confirms its position as a higher education institution that not only prioritizes academic excellence but also ensures fair and transparent employment practices that meet international standards.

Regulatory Framework Supporting Fair Employment Practices and Employee Rights at UNS

Policy

Link

Summary 

Relevant Article

Law No. 13 of 2003 on Manpower

https://peraturan.bpk.go.id/Details/43013

Governs the rights, obligations, and protections for workers and employers in Indonesia. They cover equal employment opportunities, including the elimination of discrimination, employment relationships, wages, working hours, occupational health and safety, welfare guarantees, and protection for vulnerable groups such as women, children, and persons with disabilities.

Article 136: In the event of an industrial relations dispute (including issues related to pay), the resolution must start with bipartite negotiations between employees and employers. If unsuccessful, it may proceed to mediation, conciliation, or arbitration.



Law No. 2 of 2004 on the Settlement of Industrial Relations Disputes

https://peraturan.bpk.go.id/Details/40452/uu-no-2-tahun-2004

Regulates mechanisms for resolving industrial relations disputes between employees (or labor unions) and employers. Disputes can involve rights, interests, termination of employment, or conflicts between labor unions within the same company.

Articles 3 and 4: Industrial relations disputes must first be addressed through bipartite negotiations, and if these fail, they can continue to mediation, conciliation, or arbitration.

UNS Rector Regulation No. 26 of 2021 on Guidelines for Enforcing Discipline for Employees

https://jdih.uns.ac.id/produk/default/detail?jk=615

Outlines procedures for enforcing discipline for all UNS employees, including types and levels of disciplinary actions, authority of the official responsible for sanctions, and administrative appeal mechanisms through objections and administrative appeals. This regulation ensures legal certainty, transparency, and protection of employees’ rights in resolving employment-related issues at UNS.

  • Article 20(2): Disciplinary sanctions can be appealed administratively.
  • Article 21 (1): Objections can be submitted in writing to the superior of the authorized disciplinary officer, stating the reasons for the objection, with copies forwarded to the authorized disciplinary officer.

Guidelines for the Remuneration Appeal Process

https://drive.google.com/drive/folders/1NP3UUxpASlA7ulZYsC73IG1YW184K-pj?usp=drive_link

Outlines procedures for appeals and consultations regarding remuneration